更新日： 集計期間:Jan 07, 2026～Feb 03, 2026
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更新日： 集計期間:Jan 07, 2026～Feb 03, 2026
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更新日： 集計期間:Jan 07, 2026～Feb 03, 2026
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A total solution that brings together the technical skills and know-how of a professional group.
Our 24/7/365 monitoring center monitors your IT assets and provides rapid and appropriate incident response in the event of a failure, significantly reducing operational burdens. You can view our system operation and maintenance services by downloading the catalog.
We can also provide a specialized help desk team! You can trust us with the operation and maintenance of other companies' systems as well.
We provide a "Existing System Operation and Maintenance Service" for the manufacturing and logistics industries, focusing on the maintenance of business systems. We handle inquiries related to the system and can provide a specialized help desk team tailored to your company's needs. Additionally, we can make modifications and add functionalities to existing systems, even those developed by other companies, conducting thorough analyses and responding swiftly. Moreover, we offer these services not only individually but also in combinations tailored to our customers' needs. [Work Areas (Excerpt)] ■ Requirements Definition ■ Design ■ Manufacturing ■ Testing ■ Data Entry *For more details, please refer to the PDF document or feel free to contact us.
Support for the operation and maintenance of the system developed by our company after it goes live.
"SCC SUPPORT" is the system support center that we have established. We assist our customers in maintaining stable operation of their systems through support after development implementation and a wide range of maintenance support options. Since the engineers who developed the system provide support, the resolution process is smooth, and our detailed improvement proposals tailored to system monitoring and operational changes have received positive feedback. 【Features】 ■ Operational maintenance after the production launch of ordered projects ■ SCC WEB SERVICE support ■ SSS (Triple S) service - IT support ■ Software support *For more details, please download the PDF or feel free to contact us.
We will conduct operational design, maintenance management, and support management of software products.
We also provide maintenance services for the "Approval Information Management System" for the pharmaceutical and generic pharmaceutical industries, as well as operational design, maintenance management, and support services for information systems.
![[Case Study of In-House Development Support for IT Departments] Comprehensive Leasing Company](https://image.www.ipros.com/public/product/image/fe1/2001285776/IPROS62070449773688425997.png?w=280&h=280)
Support for preventing the personalization of system operation and maintenance tasks due to the current staff member's resignation!
We would like to introduce a case of "in-house system support" conducted at a comprehensive leasing company. The company developed a rental system and approval system using Access in-house, and while the development staff were responsible for operation and maintenance, there were concerns about the future management of the system as the person in charge was set to retire at the end of March 2024. Therefore, in preparation for the handover of maintenance, we divided the response into an investigation phase (2 months) and a maintenance phase (from April 2023). Based on the investigation results, we are creating and updating necessary documents for operation and maintenance. [Case Overview (Partial)] ■ Request: Break away from a system operation and maintenance structure that relies on specific individuals ■ Support Content (Investigation Phase) - Impact investigation in case the current person in charge is unavailable - Understanding the volume of work that needs to be handed over - Creating individual documents necessary for operation and maintenance for each system *For more details, please download the PDF or feel free to contact us.
